International Federation of Training and Development Organisations

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A Diverse Global Network of Organisations Focused on People & Performance

Knowledge Work and Human Resource Development

There is increasing awareness that most work is changing, and the predominant trend is toward greater complexity, becoming known as knowledge work. Two fundamental questions remain essentially unresolved about knowledge work, which have importance to the human resource development field. First, what are the characteristics of knowledge work that make it unique from other work behaviors? Second, how should organizations develop employees to perform knowledge work? To address these questions, this article has the following goals. First, the article reviews the definitions of knowledge work and discusses four key points that provide a better understanding of the topic. Second, the article proposes a definition of knowledge work using the term knowledge-based tasks to describe instances of knowledge work. Third, the article presents an employee development system that helps individuals learn to perform knowledge-based tasks. The article concludes with a brief discussion about knowledge work and the challenges and opportunities it presents to the human resource development field. Jacobs, R. L. (2017). Knowledge Work and Human Resource Development. Human Resource Development Review, (pp. 1 - 27).

Informal Learning in Organizations

Informal Learning in Organizations; Robin Hoyle; Kogan Page, 2015. As the pace of change in the workplace accelerates and training budgets are challenged, it becomes essential for employees to learn as they go along. In this connected world, new ways of learning are emerging all of the time, whether the learning is planned, unexpected or self-directed. For those responsible for learning and development in organizations, understanding how this kind of informal learning can be utilised and measured is key to providing efficient and cost-effective ways of delivering on organizational objectives around people development. Informal Learning in Organizations offers practical tools, including checklists and action plan questions, to guide the Learning and Development practitioner in how to design and implement an informal learning strategy that is personalised to the needs of their own organization. It combines the latest thinking on new technology and practices with established theory and research to provide an evidence-based review of informal learning and its true impact. It offers an overview of how and why informal learning resonates with people, how it works and when and why it doesn't. This book will assist the reader in making sense of their connected environments to create a continuous learning culture in their organizations.

Corporate Universities: Drivers of the Learning Organization

Organizations constantly need to adapt themselves to stay aligned with an ever-changing and increasingly complex environment. Corporate Universities, published by Routledge, puts "smart learning" at the forefront, with strategies to secure alignment between organization and environment, which need both speed of learning and learning in the right direction.

Human Resource Management: Past, Present, Future

A Special Issue of Human Resource Management Review has been published by Elsevier, which seeks to take stock of HRM. The guest editors are Dianna L. Stone (State University, New York, USA) and Diana L. Deadrick (Old Dominion University, USA). See

Joint IFTDO/UFHRD Research

The research project is a comparative study of HRD professional practices and is being led by Professor Jim Stewart at Coventry Business School.

Performance Improvement Model By: Roger M. Addison, EdD, CPT.

Dubai Conference Newsletter #3

Dubai Conference Newsletter #3 was published for distribution on March 12, 2014, the final day of the 43rd IFTDO World Conference. Like Newsletters #1 and #2, Conference Newsletter #3 presented highlights from Day 2 of the conference and previewed sessions for Day 3 including the full Program as scheduled for that day.

Dubai Conference Newsletter #2

Dubai Conference Newsletter #2 includes some highlights from Day #1 of the conference and presents the program for Day #2. The opening keynote presented by Professor Dave Ulrich was highlighted and the keynote to be delivered by Dr. Charles Savage was previewed.

Bringing HR to the Table

Plenary Session - HR influence on Leadership Panel

Dubai Conference Newletter #1

A newsletter was produced and distributed for each day of the 2014 Dubai Conference. Read the newsletter for Day #1 including the outstanding conference opening.

2012 IFTDO Global HRD Award Winners - Summary of Winning Entries

Each year, the International Federation of Training and Development Organizations (IFTDO) recognize organizations that have created innovative and creative solutions for advancing HRD. The awards are donated by the Court of the Prime Minister of Bahrain and the Dubai Police Academy. This document contains a summary of the winning entries for 2012.

Air Travel Security Updated 2011

Youth Challenge

High Performance Research - Nov. 2010